Contact Crown-Indigenous Relations and Northern Affairs Canada
Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) values your questions and comments. We're committed to providing you with the right information in a timely way.
Choose a topic
- Browse organization (to find a person)
- Secure Certificate of Indian Status Application Centre
- Public enquiries
- Media enquiries
- Send us feedback
- Kumik Elder Lodge
- Indigenous Art Centre
- Statistical enquiries
- Indian residential schools
- Allegations and complaints
- Library
- Regional offices
- First Nations and Inuit health
Public enquiries
Phone service
The Public Enquiries Contact Centre can be reached by phone, email and fax. TTY services aren’t available.
For information on Jordan's Principle, visit Jordan's Principle.
For health-related questions, visit Contact First Nations and Inuit health.
The Public Enquiries Contact Centre provides general information about Crown-Indigenous Relations and Northern Affairs Canada’s and Indigenous Services Canada’s programs.
Phone: 1-800-567-9604
Fax: Service currently unavailable: we encourage the use of email and apologize for any inconvenience.
Email: infopubs@sac-isc.gc.ca
Service hours: Monday to Friday 9 am to 6 pm Eastern time
Media enquiries
CIRNAC media relations
The media relations team serves members of the press involved in research and production for publication and broadcast.
Email: RCAANC.Media.CIRNAC@sac-isc.gc.ca
Contact Public enquiries if:
- you're not a journalist
- you're a student of journalism researching for course work or school publications
- your story won't be published or broadcasted in the next 30 days
Send us feedback
We appreciate your feedback and suggestions on Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) programs and services. Your comments will help us serve you better.
Kumik Elder Lodge
Temporary Kumik closure
Due to ongoing renovations at Les Terrasses de la Chaudière Complex, the Kumik is currently closed to visitors.
If you have any questions, visit Kumik Elder Lodge.
Indigenous Art Centre
Gallery closure
Due to ongoing renovations at Les Terrasses de la Chaudière Complex, the Gallery is closed to visitors until further notice.
For information about the collection or the Art acquisition program, visit Indigenous Art Centre.
Statistical enquiries
The Statistics and Research Unit offers socio-economic and demographic statistics.
Email: instat@sac-isc.gc.ca
Indian residential schools
The Indian Residential Schools Settlement Agreement (IRSSA) application period closed in 2012. No further applications are being accepted for the IRSSA program.
- The Public Enquiries Contact Center will direct general questions for response regarding:
- Independent Assessment Process (IAP); and
- Common Experience Payment (CEP).
Related links
Allegations and complaints
This branch doesn't provide information about status cards.
Contact the Assessment and Investigation Services Branch to file a complaint about:
- the conduct of First Nations, Inuit or Métis government bodies and organizations in relation to Crown-Indigenous Relations and Northern Affairs Canada or Indigenous Services Canada funding
or
- the way Crown-Indigenous Relations and Northern Affairs Canada or Indigenous Services Canada funding is administered
By mail:
Assessment and Investigation Services Branch
10 rue Wellington
Gatineau QC K1A 0H4
Toll-free: 1-855-504-6760
Fax: 819-934-2352
Email: aadnc.cnap-nacc.aandc@canada.ca
Library
Temporary closure
Due to ongoing renovations at Les Terrasses de la Chaudière Complex, the library is currently closed to visitors. Ordered items can be viewed by appointment only.
Need help with research on the department, Indigenous Peoples in Canada or the Canadian North? The library staff will provide you with:
- the information requested within 3 business days
or
- an estimate of the time needed to complete complicated research within 3 business days
The library doesn't provide information about status cards.
Phone: 819-997-0811
Email: hqlibraryreference@sac-isc.gc.ca
Service hours (by phone only): Monday to Friday from 8:30 am to 4:30 pm (Eastern time)